Rapidport Installation Guide (90000665 Rev. B) – Page 3
For Windows NT 4.0
Because Microsoft does not support USB in NT4.0, Digi International supplies a set of USB drivers that will be
installed along with the necessary Edgeport drivers. NOTE: You must install the drivers using an account that has
administrative privileges!
To install the USB stack and Edgeport drivers:
1) Insert the “Edgeport Driver” CD Version 3.60 or above into your CD-ROM drive.
2) When the welcome dialog appears, click the Install Driver button.
Once the driver installation program has begun, follow the on screen instructions.
3a) If you are installing drivers for the first time: An Information dialog informs you that the installation was
successful. After clicking OK, the installation is complete.
3b) If you are replacing existing Edgeport drivers: Follow the on-screen instructions. Note that, before
beginning the installation of the drivers, all applications with open ports must be closed and all USB
devices unplugged. If you close all the applications and unplug all the USB devices, then you will not need
to reboot for the new drivers to take effect immediately. If any applications are left open or USB devices
plugged in, you may choose to abort the installation or to continue and be required to reboot before the
upgrade can take effect.
Note that because Windows NT 4.0 is not Plug-and-Play, you will not see a pop-up dialog box indicating that new
hardware has been found. You may verify correct installation with the Edgeport Utility (see page 5) or the USB
Status Utility (as described below).
The USB Status Utility (Viewer) can be accessed by clicking the USB icon in your system tray or by clicking on
Start/Programs/Digi USB/USB Status Utility. This utility lists all the USB devices installed on your PC and
provides other relevant information for each device. You may also use this utility to create a log file.
Installing the Rapidport Modems
Before installing a Rapidport modem, ensure that it is connected to your PC and has power.
For Windows XP, 2003 Server, 2000, and 98
1) From the Control Panel, open Modems. (If the Modems Properties dialog appears, click Add in order to view
the Install New Modems dialog.)
2) While in the Install New Modem dialog, click Next and wait while your system searches for new modems.
3) Follow the recommended on-screen instructions.
4) Click Finish to complete installation and return to the Modems Properties dialog.
For Windows NT
1) Open the Edgeport Utility as described on page 5. Each Rapidport is listed with its own serial number.
2) Double click on the new Rapidport to display its COM ports. Note the COM ports associated with this
Rapidport and click OK to close the dialog.
3) From the Control Panel, open Modems.
4) Click Add in order to view the Install New Modems dialog.
5) While in the Install New Modem dialog, click Next.
6) Select a COM port for this Rapidport, click Next. (If you do not know which COM port to select, close the
dialog and follow steps 1 and 2 above.)
7) Note the name of your new modem: Rapidport USB 56K modem. Click Next.
8) Repeat steps 4-7 for each additional COM port. When you have finished, click Cancel.
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